Terms and Conditions – Seven Game Pakistan Platform

1Acceptance of Terms

By accessing the Seven Game website, creating an account, making a deposit, or using any game, feature or service on the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms apply to all users of Seven Game regardless of how they access the platform — whether through the website, mobile browser, or the downloadable app.

If you are using the platform on behalf of anyone else, you confirm that you have authority to bind them to these terms. These Terms and Conditions form the complete agreement between you and Seven Game regarding your use of the platform. Any previous communications, representations or understandings — whether verbal or written — are superseded by these terms.

2Eligibility

To use Seven Game you must meet all of the following requirements without exception:

• You must be at least 18 years of age at the time of registration and at all times during your use of the platform.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for you personally.
• You must not be acting on behalf of another person or operating an account for commercial purposes without express written permission from Seven Game.
• You must not have been previously excluded or banned from the Seven Game platform for any reason.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Seven Game reserves the right to request proof of age at any point. If a player is found to be under 18, all activity on the account will be voided, all balances forfeited, and the account will be permanently closed. Seven Game takes its age verification obligations seriously and will not process withdrawals for any account that has not completed age verification.

3Account Registration

Each player is permitted to hold only one active account on Seven Game. Creating multiple accounts — whether using different email addresses, phone numbers, payment methods or devices — is strictly prohibited and will result in all linked accounts being suspended and balances forfeited.

When you register, you are required to provide accurate, complete and current information. This includes your full legal name, date of birth, valid email address, and contact number. You must update your account information promptly if any of these details change. Providing false information at registration is a serious breach of these terms and may result in permanent account closure.

Your account login credentials — including your password — are your responsibility. Seven Game will never ask for your password via email, chat or any other channel. You must not share your account details with any other person. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately.

• One account per person, household, IP address, device, and payment method.
• All registration information must be accurate and kept current.
• Account sharing is not permitted under any circumstances.
• Seven Game reserves the right to request identity documents at any stage.
• Accounts registered with disposable email addresses may be restricted pending verification.

4Deposits, Withdrawals & PKR Transactions

Seven Game processes all transactions in Pakistani Rupees (PKR). There is no currency conversion applied to your balance, bets, winnings or withdrawals. Accepted deposit and withdrawal methods include JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and other approved mobile wallets.

Deposits are typically credited to your account balance promptly after confirmation from the payment provider. Processing times can vary depending on the method used and the time of day. Seven Game does not accept deposits made from third-party accounts — all deposits must come from a payment method registered in your own name.

Withdrawal requests are subject to identity verification being complete on your account. Withdrawal processing times vary by method: mobile wallet withdrawals to JazzCash and Easypaisa are generally faster, while bank transfers may take additional time depending on your bank's processing schedule. Seven Game reserves the right to conduct additional security checks before processing large withdrawal amounts.

• Minimum and maximum deposit and withdrawal limits apply per method and are shown in your account dashboard.
• Deposits from third-party accounts are not accepted and will be returned where possible.
• Winnings derived from bonus funds are subject to wagering requirements before withdrawal (see Section 5).
• Seven Game does not charge deposit fees. Withdrawal fees, if applicable, will be shown before you confirm a request.
• In cases where a reversal or chargeback is initiated by a player without valid grounds, Seven Game reserves the right to suspend the account and recover any amounts paid out.

5Bonuses & Promotions

Seven Game offers a range of bonuses and promotional offers including welcome bonuses, deposit match bonuses, free spins, reload bonuses, cashback offers and VIP rewards. All bonuses are subject to specific terms and conditions that will be clearly stated at the time the bonus is offered. The general conditions below apply to all bonuses unless a specific promotion's terms state otherwise.

Bonus funds and free spin winnings are credited separately from your real-money balance and must meet the specified wagering requirement before they can be withdrawn. The wagering requirement is a multiplier applied to the bonus amount — for example, a 30x wagering requirement on a PKR 1,000 bonus means you must wager PKR 30,000 before the bonus balance becomes withdrawable.

• Bonuses are for personal, recreational use only — bonus abuse including account collusion is prohibited.
• Only one welcome bonus is available per player, household, IP address and payment method.
• Wagering contributions vary by game type: slots typically contribute 100%, while live casino and table games may contribute a lower percentage.
• Seven Game reserves the right to withdraw or amend any bonus or promotional offer at any time without prior notice.
• Bonuses will expire if wagering requirements are not met within the stated time limit.
• If Seven Game determines that a bonus has been claimed or used in an abusive manner, it reserves the right to void the bonus and any winnings derived from it.

6Game Rules & Fair Play

All games available on Seven Game — including slots, live casino tables, fish games, and sports betting markets — operate under their own specific rules. These rules are accessible within each game or market before you place a bet. It is your responsibility to understand the rules of any game before playing.

Slot games and instant-win titles use certified Random Number Generator (RNG) technology, which ensures that each outcome is entirely independent and random. Live casino games are managed by professional dealers operating under standard casino rules. Sports betting outcomes are determined by the real-world results of the events being wagered on.

• All game results are final once confirmed by the platform. Disputes regarding results must be raised with support within 72 hours of the relevant game session.
• In the event of a technical failure during a game round, the round may be voided and stakes returned. Seven Game's decision in such cases is final.
• For sports betting, if an event is cancelled or abandoned, bets will be settled according to the specific market rules applicable to that sport and event type.
• Exploiting software bugs, glitches or errors to gain an unfair advantage is a serious breach of these terms and will result in winnings being voided and the account being suspended.
• Minimum and maximum bet limits apply per game and market and are displayed before each bet is placed.

7Prohibited Conduct

The following actions are strictly prohibited on the Seven Game platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in legal action where applicable.

• Registering more than one account or assisting another person to create a duplicate account.
• Using automated software, bots, scripts or any third-party tool to interact with games or the platform in a way that provides an unfair advantage.
• Attempting to exploit any bug, error or vulnerability in the platform's software or games.
• Engaging in any form of collusion with other players to manipulate game outcomes or bonus structures.
• Making deposits using a payment method not registered in your own name.
• Providing false identity information or fraudulent documents during registration or verification.
• Engaging in or facilitating money laundering, fraud, or any other illegal financial activity through the platform.
• Attempting to reverse, chargeback or dispute a transaction with your payment provider without first contacting Seven Game support to resolve the issue.
• Using offensive, abusive or threatening language in any interaction with Seven Game staff or other platform users.
• Accessing the platform if you have previously been self-excluded or banned without receiving written confirmation that your exclusion has been lifted.

8Account Suspension & Closure

Seven Game reserves the right to suspend, restrict or permanently close any account at any time, with or without prior notice, if it determines that the account has been involved in prohibited conduct, a breach of these terms, or any activity that Seven Game reasonably considers suspicious, harmful or contrary to the interests of the platform or its users.

When an account is suspended pending investigation, the player will typically be notified by email. During the investigation period, withdrawals may be placed on hold until the review is complete. If the investigation concludes without finding any breach, the account will be reinstated and any held withdrawals processed.

• Accounts found to be in breach of these terms will be closed and remaining balances may be forfeited depending on the nature of the breach.
• Players who wish to close their own account voluntarily may contact Seven Game support to request closure. Any real-money balance remaining at the time of closure will be paid out subject to standard verification requirements.
• Accounts that have been inactive for an extended period may be marked as dormant. Dormant account policies, including any applicable inactivity handling, will be communicated to the account holder before any action is taken.

9Responsible Gaming

Seven Game is an entertainment platform. We are committed to providing a gaming environment that is enjoyable and sustainable for our players. We strongly encourage all players to approach gaming as a leisure activity — something fun to do with money you have set aside for entertainment, not a method of generating income or recovering losses.

If you feel that your gaming activity is becoming difficult to control, or that it is affecting your finances, relationships or daily life, we encourage you to use the tools available on the platform and to seek support. The following tools are available to all Seven Game account holders:

• Deposit limits: Set a maximum daily, weekly or monthly deposit amount from your account settings.
• Session time reminders: Set alerts to remind you how long you have been playing during a session.
• Cooling-off period: Temporarily suspend your account for a set number of days to take a break from gaming.
• Self-exclusion: Permanently exclude yourself from the platform. Once activated, self-exclusion cannot be reversed for a minimum cooling-off period.

To activate any of these tools or to request account closure on responsible gaming grounds, contact our support team through live chat at any time. You can also visit the Responsible Gaming page for detailed guidance and resources.

10Privacy & Data

Seven Game collects and processes personal data in connection with your use of the platform. This includes registration details, transaction history, device information, and gaming activity. All data is handled in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

By creating an account on Seven Game, you consent to the collection, storage and use of your personal data as described in the Privacy Policy. Key points include:

• Your personal data is used to operate your account, process payments, verify your identity and provide customer support.
• Seven Game does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors, identity verification providers and fraud prevention services as necessary to operate the platform securely.
• You have the right to request access to, correction of, or deletion of your personal data. Contact support to make a data request.
• Communications from Seven Game including bonus notifications and account alerts may be sent to your registered email or phone number. You can manage communication preferences in your account settings.

11Limitation of Liability

Seven Game provides its platform and services on an "as available" basis. While we work hard to ensure that the platform operates reliably and that games function correctly at all times, we cannot guarantee uninterrupted or error-free service. Scheduled maintenance, technical issues, or circumstances outside our control may occasionally affect platform availability.

To the fullest extent permitted, Seven Game's total liability to any player arising from or in connection with their use of the platform is limited to the amount of real-money funds held in the player's account at the time the relevant event occurred. Seven Game is not liable for:

• Loss of profits, indirect or consequential damages arising from your use of the platform.
• Any loss resulting from reliance on information displayed on the platform that was affected by a technical error.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Service disruptions caused by internet connectivity issues, device problems, or events outside Seven Game's reasonable control.

12Changes to These Terms

Seven Game reserves the right to modify, update or replace any part of these Terms and Conditions at any time. When significant changes are made, we will notify registered players by email or through an in-platform notification. The updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of the Seven Game platform after any changes to the Terms and Conditions have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure and withdrawal of any remaining real-money balance.

It is your responsibility to check this page periodically for any updates. Seven Game recommends reviewing the Terms and Conditions at least once every few months to stay informed of any changes that may affect your use of the platform.

13Contact Us

If you have any questions about these Terms and Conditions, need clarification on any specific clause, or want to raise a concern about your account, please reach out to the Seven Game support team. Our support staff are available 24/7 through the live chat feature available on the platform after login.

You can also reach us by email at the address shown in the footer of this page. When contacting support regarding a specific account issue, please have your registered email address and account username ready to help us assist you faster.

• Live chat: available 24/7 through your Seven Game account dashboard after login.
• Email: [email protected] (displayed as text only — not a clickable link).
• Response times: live chat responses are typically immediate during business hours; email responses within 24 hours.